PRODUCT / FEEDBACK
Get real-time user feedback
Launched a new product, feature or campaign? Add a Feedback Button directly from Surveys anywhere on your site. Learn what users love, what frustrates them, and what to work on next.
Get the insights you need from your users to make more informed decisions.
Over 6.6 million users have shared their opinions using Feedback
Try Feedback
See the red feedback button on the right hand of the page or the embedded one below? That’s Feedback!
Improve your site with Feedback
Be a user advocate. Over 6.6 million users across 180+ countries have shared their opinions using Feedback. It’s free, forever.
Unlimited feedback widgets on paid plans
Store feedback forever
GDPR- & CCPA-ready
Combine Feedback with these tools—for free
Make smarter decisions backed by a stack of visual insights and user feedback.
Heatmaps
Get an overview of user sentiment on any page by combining Feedback with Heatmaps
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Recordings
Watch session recordings linked to specific feedback to understand the full context
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Surveys
Get more in-depth insights into your users’ wants and needs
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Interviews
Dig deeper into feedback by running 1:1 user interviews
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Here's how others use Feedback
“With Feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.”
“We love Hotjar’s Feedback because it gives us instant feedback from our users. It doesn’t interrupt the checkout flow, and allows us to fully understand the experience in real-time.”
“Feedback allows us to capture customer sentiment incredibly easily helping us really understand our users.”
“After looking at feedback we got a good idea of what our users wanted and moved from around 80K members to now over 150k. Hotjar was a big piece of that redesign.”
“Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback.”